Privacy Policy

Privacy Policy

Last updated: 15/04/2025
Data controller: Geneviève Christelle Mballa Seme
Address: 10 rue Antoine Meyer, 2153 Luxembourg
Email: denichetaperle@gmail.com

1. Collection of your personal data

We only collect data that is strictly necessary for the management of our store and your customer experience.

The data we can collect:

  • Account information (name, email, address, phone number): We share certain information (such as email address or shipping address) with Google in a secure format to improve the accuracy of advertising tracking.

  • Order and payment information

  • Browsing history (via cookies)

  • IP address and browser type

  • Newsletter subscription

This data is collected when you:

  • Browse our website,

  • Place an order.

  • You subscribe to our newsletter,

  • Contact our customer service.

2. Purposes and legal basis of processing

Your data is used for:

  • process and deliver your orders ( contract fulfillment ),

  • to send you newsletters if you have given your consent ( consent ),

  • to improve our services ( legitimate interest ),

  • to comply with our legal obligations (accounting, guarantees...).

3. Recipients and subcontractors

Your data may be shared with technical and logistical service providers (payment, hosting, transport).
They act on our behalf and strictly comply with the GDPR.

No transfers will take place for advertising or commercial purposes without your explicit consent.

We share certain data (IP address, email, name, order information, etc.) with our advertising partners such as Meta (Facebook/Instagram) to improve conversion tracking and ad personalization. This sharing only occurs if you have consented via our cookie banner.

We may share certain data (IP address, email, name, order information, etc.) with advertising partners such as Meta (Facebook/Instagram) to improve conversion tracking and ad personalization. This sharing only occurs if you have consented via our cookie banner.

4. Transfers outside the European Union

If some service providers are located outside the European Union, your data will only be transferred in compliance with the guarantees provided by the GDPR (standard contractual clauses validated by the European Commission).

5. Data retention period

  • Orders : 6 years (accounting obligations)

  • Marketing/newsletter : 3 years after last contact

  • Cookies : maximum 13 months

6. Your rights

You have the following rights at any time:

  • access to your data

  • correction or deletion

  • limitation or opposition

  • portability

  • withdrawal of consent

  • organizing the fate of your data after your death

7. Cookies and trackers

During your browsing, cookies may be placed for:

  • analyze website traffic,

  • to remember your preferences,

  • to facilitate your connection.

You can at any time:

  • accept or reject cookies,

  • modify your preferences from your browser or via our cookie banner.

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss or disclosure.

You are responsible for maintaining the confidentiality of your password.

9. Policy Amendment

This policy may be updated at any time. We encourage you to review it regularly. Any substantial changes will be clearly posted on our website.

Privacy Policy

Last updated: April 15, 2025
Data Controller: Geneviève Christelle Mballa Seme
Address: 10 rue Antoine Meyer, 2153 Luxembourg
Email: denichetaperle@gmail.com

1. Personal data we collect

We only collect personal data that is strictly necessary for managing your orders and improving your experience on our website.

We may collect:

  • Account information (name, email, phone number, address)

  • Order and payment details

  • Browsing data (via cookies)

  • IP address and browser type

  • Newsletter subscription preferences

These data are collected when you:

  • browse the website,

  • place an order

  • Subscribe to our newsletter,

  • Contact our customer service.

2. Purpose and legal basis of data processing

Your data is processed for the following purposes:

  • to process and deliver your orders ( contract performance ),

  • to send newsletters with your prior consent ,

  • to improve our services ( legitimate interest ),

  • to meet our legal obligations (accounting, legal warranties...).

3. Recipients and service providers

Your data may be shared with technical and logistics providers (eg payment processors, hosting services, shipping companies).
They act on our behalf and are GDPR-compliant.

We never share your data for advertising or commercial purposes without your explicit consent.

4. Transfers outside the European Union

If some providers are located outside the EU, data transfers are subject to appropriate safeguards , such as Standard Contractual Clauses approved by the European Commission , in accordance with the GDPR.

5. Retention periods

  • Order-related data: 6 years (legal obligations)

  • Newsletter/marketing data: 3 years after last contact

  • Cookies: up to 13 months

6. Your rights

Under the GDPR, you have the right to:

  • access and correct your data

  • request deletion or restriction,

  • object to data processing,

  • withdraw your consent at any time,

  • request data portability,

  • define what happens to your data after death.

7. Cookies and tracking technologies

Cookies may be placed on your device to:

  • measure website traffic,

  • Remember your preferences.

  • facilitates login and checkout.

You can:

  • Accept or reject cookies,

  • change your preferences via your browser or our cookie banner.

8. Data security

We use technical and organizational measures to protect your personal data from unauthorized access, loss or disclosure.

You are responsible for keeping your password confidential.

9. Policy updates

This Privacy Policy may be updated at any time. Please review it regularly. Any significant changes will be announced visibly on our website.